ServiceNow to cut 133 San Diego jobs amid AI integration

San Diego positions eliminated

ServiceNow will eliminate 133 positions in its San Diego office, according to a WARN notice reported by the San Diego Union-Tribune. The software company had announced that it would cut more than 100 workers in San Diego.

The notice provides a specific count for the local reductions, while the broader scope of the restructuring remains less certain. ServiceNow has indicated that potentially hundreds more jobs could be affected around the world, but no global total was provided in the available information.

More than half of the San Diego jobs being eliminated are senior and director-level positions.

AI integration backdrop

ServiceNow develops software platforms used by companies to manage workflows and integrate AI. The announced reductions come as the company incorporates AI into its workflow management software.

The available reporting links the layoffs to that AI integration context. It does not provide a detailed breakdown of how individual positions or teams were selected, nor does it establish a numerical global estimate beyond the company’s indication that potentially hundreds of additional roles could be affected.

Employee reaction follows June layoffs

Employees have used LinkedIn, X and Reddit to share information about the latest round of cuts and discuss its possible scale. Some workers said they were surprised by the announcement after having survived ServiceNow’s June layoffs earlier in the year.

The report said some employees felt blindsided, despite comments from CEO Bill McDermott that he had been clear about layoffs. The company’s local WARN filing now confirms the elimination of 133 San Diego positions.

ServiceNow’s announcement therefore combines a confirmed local figure with the possibility of further reductions internationally. The 133 roles listed in San Diego are announced cuts, while the potential additional global impact remains unspecified beyond the reference to potentially hundreds more jobs.

What is confirmed

The confirmed information is that 133 San Diego positions are being eliminated and that more than half are at senior and director level. ServiceNow’s software work includes workflow management and AI integration.

The company has also flagged the prospect of additional cuts around the world. However, the available information does not state how many global roles will ultimately be eliminated, which countries could be affected, or when any further reductions might occur.

For affected San Diego workers, the WARN notice provides the clearest reported measure of this round: 133 positions eliminated. The broader restructuring remains described as a potential expansion involving hundreds more jobs globally.

Sources

• ServiceNow workers thought they’d survived layoffs. Now more San Diego jobs are being eliminated – San Diego Union-Tribune