HMRC: 2,594 jobs cut

HMRC cut 2,594 full-time equivalent roles in 2024-25 as part of ongoing digital transformation, with AI and automation replacing manual tax processing and customer service functions. There is strong evidence linking these cuts to AI adoption, with company leadership referencing automation and efficiency gains in public statements. Of the 2,594 total positions affected, our methodology estimates that approximately 1,946 roles (75%) are attributable to AI-driven changes. This is part of a broader pattern in Government / Tax where companies are restructuring operations around AI capabilities while reducing headcount in functions susceptible to automation.