Vodafone: 11,000 jobs cut

11,000 job cuts representing 10%+ of global workforce over 3 years. Restructuring included significant investment in digital and automated customer service. The connection to AI is moderate — while the company is investing in AI capabilities, the layoffs were attributed to broader restructuring alongside technology adoption. Of the 11,000 total positions affected, our methodology estimates that approximately 4,400 roles (40%) are attributable to AI-driven changes. This is part of a broader pattern in Telecommunications where companies are restructuring operations around AI capabilities while reducing headcount in functions susceptible to automation.