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Centrica: 1,300 jobs cut

October 23, 2023GBUtilitiesCentrica

Centrica, the owner of British Gas, announced the elimination of 1,300 call centre jobs as part of its drive to integrate AI into its operations. This move highlights the growing impact of AI on traditional job roles within the utilities sector.

Conservative

1,300

Core Estimate

1,300

Upper Bound

1,300

Sources

PrimaryFuturismJuly 23, 2026

British Gas owner cuts 1,300 call centre jobs in AI drive - The Telegraph

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